FAQs

Q: How do I determine which PipeMaster™ I need?

Q: Do I need a different PipeMaster™ for each size of pipe

Q: Do I need two of each size to layout both ends of the pipe?

Q: Sometimes when I press the tool into the area of the joint, the pins slide past the side of the pipe. What is the problem?

Q: What are the pins made of and will they bend?

Q: What locks the pins in place when you transfer the tool to the piece you want to cut?

Q: How do I lock the tool onto the pipe while I am drawing my line?

Q: If I loose some of the pins, what happens?

Q: I’ve used the PipeMaster™ to lay out a very complicated joint. I can draw the line but it’s too complicated to cut with my torch. What do I do?

Q: How do I determine which PipeMaster™ I need?
A: Simply measure the outside diameter (OD) of your material and find the corresponding size on our products page. If you are unable to find on this page, please call us for assistance.

Q: Do I need a different PipeMaster™ for each size of pipe?
A: Yes, PipeMasters™ are designed to fit snuggly on the pipe for maximum accuracy.

Q: Do I need two of each size to layout both ends of the pipe?
A: Although it is easier with two tools, you can do your entire layout with one. Look on our How To page for how this is done.

Q: Sometimes when I press the tool into the area of the joint, the pins slide past the side of the pipe. What is the problem?
A: There are two things that cause this to occur. Since the tool is designed to fit over the pipe, when joining like sizes a very few pins will naturally slide past the side of the pipe. Nevertheless you will still get a perfect pattern for almost the entire joint. The second cause is when the tool is used with the pins fully extended. Always use the tool with the pins as short as possible since the short pins are stiffer and less likely to deflect around the pipe. If you come up short, use your finger to extend the pins until they just touch the pipe.

Q: What are the pins made of and will they bend?
A: The pins are stainless steel and spring tempered so they won’t rust or bend with normal usage.

Q: What locks the pins in place when you transfer the tool to the piece you want to cut?
A: There are two rubber “O” rings that hold the pins in place. Because these “O” rings are always in tension the tool will never loosen up no matter how many time you use it. This tension is tight enough that the pins will not move unless they are pushed against another object.

Q: How do I lock the tool onto the pipe while I am drawing my line?
A: When drawing your line, grasp around the pins on the opposite side of the tool to lock the tool in place on the pipe.

Q: If I loose some of the pins, what happens?
A: Because each pin rides in an individual groove inside the tool, loosing pins will not make the tool inoperable. Simply contact us for replacement pins. You can easily replace them yourself.

Q: I’ve used the PipeMaster™ to lay out a very complicated joint. I can draw the line but it’s too complicated to cut with my torch. What do I do?
A: Cut as close to your line as possible. Remove any burrs or slag from your cut pipe. Now replace the tool on the pipe and redraw your line. At this point you should be able to fine tune your cut with a grinder.